The AffectRE workshop will include an invited talk.
Harnessing Cognitive and Psychological Theories for RE: Navigating Emotions in the Ocean of Requirements ElicitationAbstract
The rapid diffusion of software systems into all aspects of our lives has raised new challenges for requirements engineers, necessitating an in-depth understanding of usage scenarios as well as user capabilities, attitudes, emotions, barriers, and more. Current methods and tools, such as Design Thinking and Empathy Map, have been proposed for supporting the multifaceted requirements' elicitation process. However, using these methods and tools effectively is not simple, requiring not only competency but also motivation, high self-efficacy, and overall positive attitudes. These emotional attributes are strongly influenced by the sociotechnical work environment in which the requirements engineers operate. Theories from the fields of psychology and cognitive science provide insightful explanations regarding emotional attributes and the factors affecting them. In my talk, I will focus on theories that extend the traditional cognitive paradigm, which refers to cognitive processes of individuals in isolation from their emotions and environment, and demonstrate the contributions of harnessing these theories to RE. Put together, these contributions can guide to the reshaping of the sociotechnical environment of RE, for navigating and affecting requirements engineers’ emotions such that they would be motivated, able, unbiased, and attentive when eliciting requirements, thus improving the quality of their work and its outcomes. Irit Hader is the Chair of the Department of Information Systems, University of Haifa. Hadar also co-founded and heads the multidisciplinary research hub: Design Thinking for Socio-Technical Innovation, involving members from 15 different research disciplines engaged in research promoting human values via information technology. She received her Ph.D. from the Technion – Israel Institute of Technology. Her research focuses on cognitive and social aspects of software engineering, with emphasis on requirements engineering, and data science. Hadar serves as an editorial board member of Empirical Software Engineering and Requirements Engineering, has been serving as an organizer and PC member in conferences and workshops (e.g., ICSE, RE, EASE, CAiSE, ICIS), and was nominated as the Program Co-Chair of RE'24. For more information, click here.